These Distributors Use
DCKAP Integrator to Connect Their ERP
Integrations can be tricky, and the DCKAP team stuck with it until everything was perfect, even when it required multiple rounds of tweaking and testing. They took the time to understand our ERP platform and its requirements and were great at working independently to figure out the best approach. DCKAP Integrator product has proven to be reliable, performant, and scalable. It provides ample logging and reporting and supports a variety of use cases.
The user interface is clear and easy to follow, and the team behind the product offers excellent support. The cost of the integration is also competitive and the right fit for our environment.
We now can monitor all parts of our integration and have the flexibility to change the integration with just a few clicks. Also, we now have the possibility to integrate DCKAP Integrator with our own API, and that is giving us the flexibility to create new modules on our eCommerce platform without having to rely on a third party developer to create the integration for us. If you are looking for a system to manage your API, DCKAP Integrator is the correct answer for you. You will have control over the entire process, have visibility over transactions, and the ability to change.
We needed to bring our "data to life" in a way that benefited all of our customers, through multiple platforms and channels. DCKAP Integrator helps us provide business-critical data to our customers 24/7. Many of our customers were ready for a "self-service," whether quotations, ordering, accessing invoices, order history, monthly statements, etc. Essentially DCKAP Integrator enabled our P21 ERP data to be at our customers' fingertips for those ready and desiring to take advantage of this platform.
One of the main problems that has been solved is customer data and inventory levels in real time and in return allowing us to grow our business at a fast pace. DCKAP's customer service and attention to updating our connections is unmatchable. With website integrations constantly changing DCKAP is quick on their feet. The team will always find a solution promptly.
DCKAP Integrator is user friendly and the support team is very responsive. We enjoy the custom e-mail alerts that Ranjith Kumar and Vanditha built for us. The custom e-mail alerts, alert non-tech savvy users as to when an error occurs and potential next steps to take to troubleshoot integration failures. This helps to reduce internal IT costs that could be associated with reviewing and correcting failures.
DCKAP allows us to exchange data between our partners and the marketplaces seamlessly. These must always be on and accurate, and we can count on DCKAP for this! We have worked with DCKAP for over a year and have always had excellent customer service, communication and troubleshooting support.
Order fulfillment sometimes can be a pain. This tool helps me to find out where is the problem. Also, we receive an email alert if there is an issue with an order not migrated to SAP due to a server issue, or product issue. The Integrator is an awesome tool that has saved us a lot of back and forth with different departments internally.
We've been working with DCKAP for approximately one year and their partnership on the project is just incredible. Their willingness to change things as the project scope got adjusted and the understanding of the end goal could not be more welcomed by me, my team, and my company. DCKAP Integrator is flexible, fast, and reliable. DCKAP is more than a third-party vendor, a true partner.
I do appreciate the service DCKAP is giving us. The fact that they respond and fix issues so quickly, are flexible and doing all they can to respond our need. They are always available to help and talk with us. Even if they are on a different time zone, we had no issues for meetings and the good thing is when it’s night time here, DCKAP works on the website. During our day, we could work our part which makes it very productive to be pro active 24/7 on a website built. We never encountered issues on the deadline being asked.
DCKAP has been instrumental in streamlining the development process and continued maintenance for our Magento site. Their attention to detail, response time and expertise have been invaluable in getting our site up to speed and improving conversion. We have been continually impressed by the quality of work and tight turn around times DCKAP and Mohan Natarajan are able to deliver on, and we look forward to our continuing our work together.
We had been working with a handful of different vendors, and at the time we realized that DCKAP was way above the rest from in terms of communication and technical expertise. We knew that they were working for us and had our best interests in mind. One thing that I really appreciate from DCKAP was their ability to communicate. Their communication skills were above and beyond what I have experienced with vendors. The relationship was such a great fit that we brought on DCKAP employees in-house to work with us directly.
Technico has worked with DCKAP to provide an interface between our ERP system, Epicor Prophet 21, and our Magento eCommerce site, www.technico.com via their CLORAS API. Their insight, teamwork and knowledge base has proved invaluable to the progress of the project.
Matt Mellendorf
VP, Digital Strategy & Marketing at Premier Safety
Tony Filipovic
ERP Administrator & VP of Member Relations,P21WWUG Jergens Inc
Amanda Martinez
Information Technology Manager at C-Line Products
Melodie Mareth
CFO at Diversified Supply
J.R. Tapper
President at Rigid Hitch
Matt Johnson
Marketing Manager & IT Admin at Jendco Safety
Danny Silverman
VP, Strategy & Innovation at Maintex
Ryan Van Hoozer
VP of Operations at Marysville Marine Distributors
Rodrigo Neves
Director of IT at Midland Scientific
C-Line was on a mission to revamp its 20-year old website! After interviewing several companies, DCKAP was the clear winner thanks to their dedicated team of professionals, competitive proposal, and ability to integrate the new site with our ERP system (P21). C-Line never felt in the dark on where the project was at – regular updates on their progress was vital and they delivered. The end result is a high-functioning website that perfectly coordinates with our company branding while enhancing our Ecommerce capabilities out to our customers. And even Post-Launch, we continue to maintain weekly calls to talk through issues as they arise as well as future enhancements to the site. The DCKAP team is very willing to assist in any way called upon – a true, solid partner.
DCKAP has been an excellent partner to SRS Distribution for the last 4 years. Currently providing QA and UI/UX services, DCKAP has been critical to the success of SRS’s digital commerce implementation (Roof Hub) and our digital transformation initiative as a whole. They completely understand our business and IT needs and we iterate less due to the quality of work their team provides. Our UI/UX was spot on and well received by the business. We’ve also leaned on DCKAP expertise in digital transformation on numerous occasions to help identify opportunities and provide proof-of-concept guidance on newer technologies.
DCKAP provided unparalleled service and support from our very first meeting through website launch. Both their design and development teams are some of the industry’s best made visible through their subject matter expertise, attention to detail and most importantly response times. We turned to DCKAP when our largest account needed us to integrate an e-procurement system. From there we designed and developed a new website featuring this function in only a few months time. We have been consistently impressed with this company and have recommended them to numerous friends and colleagues. If a highly personalized Magento website with unique function is what you desire I would look no further than DCKAP.
Technico also uses DCKAP to optimize our SEO and PPC programs. They have been very easy to work with, thorough and detail-oriented. Web search and ad buys are extremely important to our ongoing business success, and DCKAP’s talented employees make sure we are a step ahead of our competition
To raise the performance of our B2C website, we worked with DCKAP to migrate to Shopify. Going into the project, we had the usual apprehensions that come with any such months-long undertaking. But all along the way, DCKAP did a great job for us -- from theme selection and design, to P21 integration, to the integration of the PIM for product content, to the selection of appropriate plug-ins, to all aspects of the shopping cart -- they led us through it all. Throughout the project, they were responsive to our needs and communication was good, with all the deliverables met, or exceeded. Moreover, their understanding of P21 and all that this entails as a business system was a great help. I can recommend them unreservedly for anyone on a similar ecommerce path.
We developed a great relationship with DCKAP and appreciated their team's dedication to our website and all aspects of our tech requirements. The team completed projects on time, and provided a smooth transition in our services.
DCKAP has been a great partner for us and helped us to create a new site on Shopify. They completely helped us achieve our goals under a tight timeline with a clear understanding of our development requirements. Not only did we need to launch an eCommerce site, but they helped us with the rebranding, aspirational design, and a new direction in product categorization and navigational structure. It has been a pleasure to work with the team and we look forward to the next evolution.
I just wanted to take a moment to express my thanks and appreciation for all of your hard work. You guys write good code, follow requirements thoroughly, and communicate very well. It has been a pleasurable experience working with you.
Thanks for a very successful website launch. You and the entire DCKAP team did a marvelous job. We have received positive feedback regarding the ease of navigation, simple style, and a plethora of good information contained in the site.
DCKAP has been an amazing partnership. It actually turned more into a relationship. They proved to me over and over again that they are so good. The quality of the work has been just spectacular. Seems like every single challenge that we hand to them, they take it and they just produce quality work from it.
Immediately after DCKAP helped us upgrade our website, we experienced our best month since switching to Magento 2. Your team helped us meet our deadline, going into our busy holiday season, while staying within budget. Our website is now performing extremely well, conversions are up and page loads have been cut in half. We really appreciate the way your team coordinated with ours, and we were able to execute our changes during a time when our traffic is down with multiple members of your team online to ensure the push went as planned. The amount of work that went in to QA really paid off as there were no setbacks when we went live. The dedicated attention DCKAP provided will keep us coming back for future projects so we can continue to optimize our website to provide a great user experience for our customers. Thank you DCKAP!
With our main concern being customization and needing a complete solution to improve our website functionalities, we were very happy to have worked with the expertise of the DCKAP team. They were able to effectively and efficiently solve all of our pain points, and provide the best solutions through their detailed development work and in depth support. DCKAP provided migration to Magento 2 along with detailed customization for our specific needs, as well as various new functionalities to help support our growth, and helping to provide all the necessary integration with their product, Cloras. We were more than satisfied with all the work done, and very impressed by the diligence and hard work of the DCKAP team. DCKAP has been an excellent partner for us, helping to grow our business and move us into the future, and we highly recommend working with them.
We've worked with DCKAP for several years now and they have just been an amazing partner for us. The entire DCKAP team is extremely knowledgeable and a great pleasure to work with. They've completed several significant website and system integration projects for us and are always willing to help tackle tasks and projects regardless of how complex the requirements may be. They are very responsive and I especially appreciate their flexibility and willingness to always accommodate our asks and requests. Aside from the technical and digital expertise they bring to the table, I am most impressed by their humility and genuine care for their customers.
I'd like to thank the entire DCKAP team for your hard work and excellent work in relaunching salterlabs.com. The result is spectacular and would not have happened without you. We especially appreciate the diligence and collaboration you exhibited throughout the project. We look forward to continuing to improve the site going forward.
Our new Magento eCommerce site, developed by DCKAP, is live and looks fantastic! We are so pleased with the look, feel, and navigation of our new site. DCKAP made the entire process from conception to realization easy.
We had a complex problem and DCKAP was able to fix it, that’s the best way to recap our partnership, we needed to upgrade our B2B website to provide more information to our customers and make the overall experience better, we came up with a big list of ideas and DCKAP was able to work on a plan to make them come true. Communication is key on a big project and that was never a problem, they were clear the whole time and provided answers to all our questions. The team was able to find solutions and provided options when we had roadblocks, so we never had to stop. We are sure this will be a long partnership with DCKAP so we can keep bringing innovation to our customers
