Koehler Rubber
PLATFORM
DCKAP Commerce
ECOMMERCE SERVICES
Design & Development (UI/UX)
WEBSITE
UI/UX Mobile & Website Design
INTEGRATIONS
DCKAP Commerce and P21 Integration
ABOUT KOEHLER RUBBER
Koehler Rubber, a stalwart in the fluid application products industry, has been serving Ohio and the Midwest since its inception in 1917. Initially operating with static websites for its two brands, Hydraulics and Best Specialized, Koehler Rubber identified the need to transition into the realm of eCommerce to enhance its market reach and streamline operations. With an established presence on P21, A robust business management system, Koehler Rubber sought a solution that seamlessly integrated with P21 while offering dynamic eCommerce functionalities.
Challenges Faced
- Limited market reach due to static websites.
- Inefficiencies in managing orders and customers through disparate systems.
- Absence of an eCommerce platform leading to missed sales opportunities.
- Requirement for real-time synchronization between the website and P21 for pricing, taxes, orders, and customer data.`
Solution Provided
DCKAP Commerce emerged as the optimal solution for Koehler Rubber evolving needs. Leveraging its built-in Company structure, DCKAP Commerce facilitated existing P21 customers to create and synchronize their accounts effortlessly with the website. Additionally, the platform enabled new companies to register directly through the website, with seamless integration to P21 for new customer synchronization.
DCKAP’s extensive experience in B2B eCommerce ensured a hassle-free integration with P21. The DCKAP Integrator Product played a pivotal role in integrating P21 with DCKAP Commerce, enabling real-time synchronization of dynamic prices, taxes, orders, and customer data. Moreover, DCKAP Commerce’s native support for features like Authorize.net payment gateway, guest orders, shopping lists, quick orders, and bulk orders aligned perfectly with Koehler Rubber B2B requirements, further solidifying the choice of DCKAP Commerce as the preferred eCommerce solution.
Implementation
The implementation process involved meticulous planning and coordination between Koehler Rubber team and DCKAP experts. Customizations were made to ensure seamless integration with P21 while aligning the eCommerce platform with Koehler Rubber branding and operational workflows. Rigorous testing procedures were conducted to validate the functionality and performance of the integrated system.
Results and Outcomes
- Enhanced Market Reach: The transition to a robust eCommerce platform enabled Koehler Rubber to expand its market reach beyond Ohio and the Midwest.
- Streamlined Operations: Integration with P21 facilitated streamlined order management and customer interactions, reducing manual efforts and enhancing operational efficiency.
- Increased Sales Opportunities: The introduction of eCommerce capabilities led to a surge in sales opportunities, with customers now able to place orders conveniently through the website.
- Real-time Synchronization: The seamless synchronization between DCKAP Commerce and P21 ensured real-time updates for pricing, taxes, orders, and customer data, enhancing accuracy and reliability.
Conclusions
The partnership between Koehler Rubber and DCKAP exemplifies the transformative power of leveraging advanced eCommerce solutions tailored to specific business requirements. By embracing DCKAP Commerce, Koehler Rubber not only modernized its operations but also positioned itself for sustained growth in an increasingly competitive market landscape. Moving forward, the synergies between technology and business strategy will continue to drive innovation and success for Koehler Rubber.