Quality Farm Supply

Quality Farm Supply

Shopify Advanced + P21 Integration For Business Transformation

About Quality Farm Supply

DCKAP had the opportunity to work with Quality Farm Supply on various eCommerce services to help transform its digital business. Quality Farm Supply, headquartered in Jonesboro, Arkansas, United States, is one of the largest providers of parts for production agriculture, farm supplies, and tractor parts. Enterprise brands like John Deere, Case-IH, AGCO, and Massey Ferguson are some of their associated manufacturers.

P21 Integration Business Requirements

Quality Farm Supply was new to the eCommerce way of selling, and they need that integration of ERP and eCommerce in the backend is as important as impressing the customers with an alluring store in the frontend. The team approached DCKAP Integrator to integrate the information from critical use cases to streamline the business and give a consistent customer experience at every digital touchpoint, with connected data.

P21 Integration With DCKAP Integrator

Without an ERP eCommerce integration, many things can fall short and the repercussions of which seldom will not be felt immediately. Scattered customer data, complex internal workings, redundant data, and downscaled productivity are some of the drawbacks brands might encounter without an ERP eCommerce Integration. Following are the business use cases that DCKAP Integrator imbibed to streamline the way business happens.

Products Sync: P21 to Shopify
Orders Sync: Shopify to P21
Inventory Sync: P21 to Shopify
Order Status Sync: P21 to Shopify

The reduced manual effort, auto-sync of important business data that influence daily operations, and increased customer satisfaction with real-time data – Quality Farm Supply, being a brand launching their new online store – DCKAP Integrator ensured all the vital data points are connected, so there is seamless data flow to and fro. Now, the concern of data integration should naively no longer exist. And not only this integration is a transcendent way to keep everything streamlined, but it can also inspire the team to make data-driven decisions to keep customers pleased and keep them coming back for more.

Quality Farm Supply’s Digital Transformation Journey

“ To raise the performance of our B2C website, we worked with DCKAP to migrate to Shopify. Going into the project, we had the usual apprehensions that come with any such months-long undertaking. But all along the way, DCKAP did a great job for us — from theme selection and design to P21 integration to the integration of the PIM for product content to the selection of appropriate plug-ins to all aspects of the shopping cart — they led us through it all. Throughout the project, they were responsive to our needs and communication was good, with all the deliverables met, or exceeded. Moreover, their understanding of P21 and all that this entails as a business system was a great help. I can recommend them unreservedly for anyone on a similar eCommerce path."
-- Blant Hurt

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